Return Policy

We want you to be completely satisfied with your purchase from our activewear line. If for any reason you are not satisfied, we offer a return policy to ensure a smooth and hassle-free experience. Please review the following details regarding our return policy:

Eligibility:

To be eligible for a return, the item(s) must be unworn, unused, and in the same condition as when you received them.

The return must be initiated within 7 days from the date of delivery.

Return Process:

To initiate a return, please contact our customer support team through the contact information provided on our website.

Our team will guide you through the return process and provide you with a return authorization or label if required.

 Return Shipping:

Address:  11201 Ed Brown Rd, Charlotte, North Carolina, 28273

The customer is responsible for the return shipping costs, unless the return is due to our error or a defective item.

We recommend using a trackable shipping service to ensure the safe return of the item(s).

Refund:

Once the returned item(s) are received and inspected, we will notify you of the status of your refund.

If the return is approved, a refund will be processed to your original payment method within 7-10 business days.

Please note that the refund amount may exclude the original shipping charges, which are non-refundable unless the return is due to our error or a defective item.

Exchanges:

We currently do not offer direct exchanges. If you wish to exchange an item for a different size, color, or style, we recommend initiating a return and placing a new order for the desired item(s).

Non-Returnable Items:

For hygiene reasons, certain items such as undergarments, swimwear, and accessories (e.g., hats, headbands, socks) may not be eligible for return unless they are defective or damaged.

Damaged or Defective Items:

In the rare event that you receive a damaged or defective item, please contact our customer support team immediately.

We will assist you in resolving the issue by providing a replacement, refund, or alternative solution.

We reserve the right to refuse any returns that do not meet the above criteria or if the return policy is abused.

 

If you have any further questions or require assistance regarding our return policy, please don't hesitate to reach out to our customer support team. We are here to help ensure your satisfaction with our activewear line.

 

Last Updated: 06/28/2023